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  • +607-219 7777
  • reservation@fiveshotel.com

Available Rooms

Bathroom

Toothbrush

Shower

Room Amenities

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Hair Dryer

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Hanger

Service & Convenience

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hotel-img

Deluxe Twin

2 x Single Bed

150 sqft

Bathroom

Toothbrush

Shower

Room Amenities

Key Card

Hair Dryer

Tissue

Hanger

Service & Convenience

WiFi

No Smoking

Deluxe Twin

2 x Single Bed

150 sqft

Flexible Rate: Deluxe Twin Room Only

  • 2 Adults
  • Children
View Details Reservation Policy Hotel Policy

Price for 1 nights

RM190.00

10 Rooms left

10 Rooms left

Price for 1 nights

RM190.00

Flexible Rate: Deluxe Twin Room Only

  • 2 Adults
  • Children

Terms & Conditions
  • Take advantage of our Best Flexible Rate for Deluxe Twin Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person - room only
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Flexible Rate: Deluxe Twin Room With Breakfast

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Price for 1 nights

    RM220.00

    10 Rooms left

    10 Rooms left

    Price for 1 nights

    RM220.00

    Flexible Rate: Deluxe Twin Room With Breakfast

    • 2 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Deluxe Twin Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person -Breakfast included
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    hotel-img

    Deluxe King

    1 x King Bed

    150 sqft

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    Deluxe King

    1 x King Bed

    150 sqft

    Flexible Rate: Deluxe KingRoom Only

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Price for 1 nights

    RM190.00

    13 Rooms left

    13 Rooms left

    Price for 1 nights

    RM190.00

    Flexible Rate: Deluxe KingRoom Only

    • 2 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Deluxe Twin Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person - room only
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Flexible Rate: Deluxe King Room With Breakfast

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Price for 1 nights

    RM220.00

    13 Rooms left

    13 Rooms left

    Price for 1 nights

    RM220.00

    Flexible Rate: Deluxe King Room With Breakfast

    • 2 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Deluxe King Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person -Breakfast included
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    hotel-img

    Executive Room

    1 x King Bed

    255 sqft

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    Executive Room

    1 x King Bed

    255 sqft

    EXECUTIVE 2ND ANNIVERSARY PROMOTION

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    EXECUTIVE 2ND ANNIVERSARY PROMOTION

    Free upgrade to Executive Room.

    • 2 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Deluxe King Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person - room only
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Flexible Rate: Executive Room With Breakfast

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Price for 1 nights

    RM320.00

    5 Rooms left

    5 Rooms left

    Price for 1 nights

    RM320.00

    Flexible Rate: Executive Room With Breakfast

    • 2 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Executive Room.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person - room with breakfast
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    hotel-img

    Family Suite Room

    1 x King Bed, 2 x Single Bed

    303 sqft

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    Family Suite Room

    1 x King Bed, 2 x Single Bed

    303 sqft

    Flexible Rate: Family Suite Room Only

    • 4 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Flexible Rate: Family Suite Room Only

    • 4 Adults
    • Children

    Introductory room rates is a approach aimed to attract customers to a new Hotel opening by offering a special price and creating a new customer audience for the new entry.

    General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Flexible Rate: Family Suite Room With Breakfast

    • 4 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Flexible Rate: Family Suite Room With Breakfast

    • 4 Adults
    • Children

    Terms & Conditions
  • Take advantage of our Best Flexible Rate for Family Suite.
  • This reservation cannot be cancelled and non-refundable.
  • This room is only for 2 Person - room only
  • Request for early Check-in or late Check-out is subject to room availability.
  • Late check out will be charged at 50% off Normal Rates until 5:00 PM.
  • Any check out request after 5:00 PM will be charged at a full night'­s room rate based on Normal Rates.
  • Rates are inclusive of 6% Services Tax (SST).
  • A tourism tax per room per night is not included in the price and needs to be paid at the property. This tax will only apply to stays which begin after 30 September 2017.
  • Malaysian nationals and permanent residents of Malaysia are exempted from the payment of tourism tax under the Exemption Order.


  • Room Facilities
  • Free WiFi
  • LED TV
  • In-room hair dryer
  • Iron & Iron Board - Upon Request
  • In-room Safe


  • Check-in
  • After 3:00 PM
  • Check-out
  • Before 12:00 PM


  • Free parking for in-house guest
  • General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    hotel-img

    Executive Suite

    1 x King Bed, 1 x Sofa Bed

    422 sqft

    Bathroom

    Toothbrush

    Shower

    Room Amenities

    Key Card

    Hair Dryer

    Tissue

    Hanger

    Service & Convenience

    WiFi

    No Smoking

    Executive Suite

    1 x King Bed, 1 x Sofa Bed

    422 sqft

    Executive Suites

    • 2 Adults
    • Children
    View Details Reservation Policy Hotel Policy

    Executive Suites

    • 2 Adults
    • Children

    Introductory room rates is a approach aimed to attract customers to a new Hotel opening by offering a special price and creating a new customer audience for the new entry.

    General Reservation Policies Reservations must be guaranteed by a major credit card when make reservation. Blackout dates and conditions apply. Check-in: 3:00 PM Check-out: 12:00 PM Extension of room stays or late check out subject to Hotel room availability Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult to stay in the hotel. For standard security purposes, please provide a valid issued photo ID during check-in. A hold of RM 100 per day must be placed on your credit card to cover incidentals. Fives Hotel Johor Bahru City Center is a smoke free environment. Please note that a minimum fee of RM 500 will be charged if smoke is detected in guest rooms. Non Refundable Rate: Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). No Show/ Non-Arrival at Hotel • If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation. • If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible. Special Requests Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.

    FIVES HOTEL’S PRIVACY POLICY Fives Hotel Johor Bahru City Centre (“Fives Hotel”) recognizes and respects your right to privacy. This Privacy Policy explains how Fives Hotel or on our behalf collects and handles your Personal Data and is formulated by the Personal Data Protection Act 2010. By interacting with Fives Hotel such as registering as a guest with us, entering into any other transactions with us, using the Fives Hotel website, or visiting our social media websites, you consent to the processing of your Personal Data by Fives Hotel or on our behalf. Fives Hotel shall have the right to modify, update or amend this Privacy Policy at any time without prior notice. Continuing communication or use of Fives Hotel’s services shall signify your acceptance of the Privacy Policy unless otherwise informed. COLLECTION OF PERSONAL DATA Personal Data is information that relates directly or indirectly to you, which makes you be identified or identifiable from that information. The Personal Data may include your name, passport, and visa information, children’s information, contact information, credit card details, your travel dates, your preferences, and other information collected about your stay at our hotel and/or the goods and services we provide and may include other information depending on the nature of dealings with us. The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Fives Hotel may not be able to communicate with you or to provide you the goods or services you require. PURPOSES OF PROCESSING Fives Hotel may collect, retain and process your Personal Data including any additional information you may subsequently provide, for the following purposes but is not limited to: • To communicate with your including but not limited to providing tourism and hospitality services and handling all your inquiries, feedback, or complaints; • To update you of any events, promotions, marketing materials, and information • To enforce any of the terms in the agreements between us; • To conduct internal data analysis, market research, and auditing; • To comply with any order of court or directive from authorities as may be required by law If you do not provide or update all the information as requested, we might not be able to keep complete information about you, thus affecting our ability to fulfil the purposes stated above. DISCLOSURE TO THIRD PARTIES Fives Hotel may disclose and transfer your Personal Data: • to our related companies, affiliates, contractors, vendors, service providers or individuals for our business operation, to help us with some services we provide and for cross-promotional purposes; • to owners and operators of our hotels or our business partners and investors; • to any law enforcement agency, courts of Malaysia, or according to any court order. LINKS TO OTHER SITES Our website may contain links to other sites. If you choose to visit any of those websites, then their privacy policies would apply. Fives Hotel’s Privacy Policy applies solely to the information collected by us. PROTECTION OF PERSONAL DATA Fives Hotel is committed to protecting your Personal Data, including administrative, technical, and physical measures to safeguard your Personal Data against loss, theft, and misuse as well as against unauthorized access, disclosure, usage, alteration, and destruction. Your Personal Data is accessed only by authorized staff who are instructed to handle your information with confidentiality. Fives Hotel will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this policy unless a longer retention period is permitted or required by law. RIGHT OF ACCESS TO PERSONAL DATA Fives Hotel requests your help to ensure that your Personal Data is accurate, complete, and up to date. You may access and request for correction of your Personal Data, to limit the processing of your Personal Data, or to contact us with any inquiries or complaints in respect of your Personal Data. In the event we decline to process your request, we will inform you of our reason for the refusal.
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